Refund/Replacement Policy

We love papayas and we want our customers to love them too!  We take pride in our excellent personalized customer service.

If you have issues with the quality of your fruit upon arrival including:

  • Damaged fruits.  Even if the carrier messed it up.
  • Late delivery or improper handling caused by our carrier (FedEx), resulting in item spoilage or damage.

Please report any issues with your order within 48 hours of delivery by e-mailing Jennifer at  Please attach a photo of the damaged box and /or fruit. Resolutions to reported issues are on a case by case basis. These may include replacement of the product in question or a partial/full refund.

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