Refund/Replacement Policy
We love papayas and we want our customers to love them too! We take pride in our excellent personalized customer service.
If you have issues with the quality of your fruit upon arrival including:
- Damaged fruits. Even if the carrier messed it up.
- Late delivery or improper handling caused by our carrier (FedEx), resulting in item spoilage or damage.
Please report any issues with your order within 48 hours of delivery by e-mailing Jennifer at info@hawaiipapayadirect.com. Please attach a photo of the damaged box and /or fruit. Resolutions to reported issues are on a case by case basis. These may include replacement of the product in question or a partial/full refund.
Freshly Picked Papaya From Local Hawaii Farms
Two Day Shipping To Your Home
Hawaii papayas are picked from trees on the Big Island of Hawaii and lovingly shipped to your door. Relive your tropical memories with the unforgettable fresh taste of this delicious, nutritious fruit. It is a wonderful gift for yourself, your family, and your friends.
FREE SHIPPING ANYWHERE IN THE U.S.!
Saturday at midnight is the cut-off for orders that will be shipped the following Tuesday. All orders are shipped 2 Day FedEx.